Refund Policy

Invitorio invitations are digital products delivered and made available immediately on activation. Under EU law, you generally waive the 14-day withdrawal right for digital content once delivery has begun, except where required by mandatory consumer protection.

Subscriptions (1, 3, 6 and 12 months) activate hosting, a permanent URL, QR code and event page for the chosen period. Once an invitation is published and the QR/URL is active, the service is considered delivered.

All payments are processed by Stripe. Approved refunds are returned to your original payment method; processing time depends on your bank.

We will issue a refund where:

• Activation has not yet been used (no invitation published or QR generated) and you request it within 14 days;
• A technical failure on our side prevented the service from working and we could not resolve it;
• Required by applicable EU/Cyprus consumer law.

Refunds are generally not available where:

• The invitation has already been published and the QR/URL is active;
• The subscription period has been partially or fully used;
• The request is made after the subscription period has expired;
• The issue results from your own content, configuration or third-party factors.

Email info@invitorio.com with your account email and project details. We review requests within 7 business days and refund eligible amounts to your original payment method.